Important
Children ages 4 and up pay full rate: infants/children ages 0 - 3 are free. Exception: At Cozumel children ages 2 and up pay the full rate; infants/children ages 0 - 1 year and 11 months do not pay when riding on parents lap.
One way trips are from hotel to airport; in the case of arrivals guests would need to purchase a round trip pass (even is the service is used once). Please, arrange your transfers by sending an e-mail to the specific destination:
• Cancun/Riviera Maya- transfercancun@palaceresorts.com
• Cozumel - transfercozumel@palaceresorts.com
• Riviera Nayarit - transfervallarta@palaceresorts.com
Punta Cana, Dominican Republic
• Moon Palace Casino, Golf & Spa Resort -
Punta Cana International Airport: Round trip: $38.00/ One way: $20.00
Private Transportation - Round trip: $116.00 (max. 4 people)/ One way: $61.00 (max. 4 people)
VIP Private Transportation - Round trip: $266.00 (max. 5 people)/ One way: $140.00 (max. 5 people)
Private Transportation - Round trip: $265.00 (max. 13 people)/ One way: $139.00 (max. 13 people)
La Romana International Airport:
Private Transportation - Round trip: $386.00 (max. 4 people)/ One way: $203.00 (max. 4 people)
VIP Private Transportation - Round trip: $726.00 (max. 5 people)/ One way: $382.00 (max. 5 people)
Private Transportation - Round trip: $646.00 (max. 13 people)/ One way: $340.00 (max. 13 people)
Santo Domingo International Airport:
Private Transportation - Round trip: $526.00 (max. 4 people)/ One way: $275.00 (max. 4 people)
VIP Private Transportation - Round trip: $1,037.00 (max. 5 people)/ One way: $546.00 (max. 5 people)
Private Transportation - Round trip: $893.00 (max. 13 people) /One way: $470.00 (max. 13 people)
When arriving to the Dominican Republic a tourist card must be purchase prior clearing immigration. The cost of the card is $10.00 and can only be paid in cash and in US currency. Please, make sure you have exact change to purchase it. Once you have your tourist card you can proceed to have your passport stamped. Afterwards, you will turn the card in to the airport staff and then you will be able to collect your luggage. Then, you will clear customs and exit the airport where you will find representatives from several agencies. You need to look for the Moon Palace Casino, Golf & Spa Resort sign. If your transportation is included and you use another company, we won't be able to reimburse the cost of your transfer. We do not accept cash payments at the airport. Our staff wears a light yellow shirt and gray pants. Our personnel is at the airport 7 days a week until the last flight arrives. If for any reason your flight is delayed we will wait for you. Please, be sure to contact our representative as there are other travel agencies with similar uniform colors.
You must confirm your departure pick up time at the Palace Vacation Planners desk at least 48 hours prior checking out.
You can book your transfers on line or write to:
• Punta Cana - transferpuntac@palaceresorts.com
You can also contact us by calling 809-731-0099 ext. 4382, 4383 and 4384
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